Setup is quick and easy for Panda, but make sure you pay attention or the program will change your search settings to Yahoo. To start, you will download the installer file that will prompt you to enter your registration key.
Afterwards, the program will install all the necessary files to run Panda. When completed, you will have to reenter your license and setup a Panda account. Expect to spend about 15 minutes to install this on a standard speed connection.
Detection and Removal Tools
Much of Panda’s virus and malware protection mimics that of other programs. They compare signatures of various viruses and threats to those of your computer and block or delete those that match.
Also, programs are regularly monitored for suspicious behavior. Any perceived threats are analyzed and updates sent to users. This can occur up to several times each day.
One added layer of protection you don’t often see is Application Control. If Panda detects that a .dll files or other sensitive systems files have changed, it will shut down the potential problem files and alert you. This is a great feature and necessary for older systems like those running Windows XP since they are no longer receiving Windows Updates.
The only thing we don’t like about their protection is that you cannot opt-out of data sharing. Most other antivirus programs allow this.
Virus, Spyware & Malware Protection
Panda offers superior antivirus and malware protection for those looking for complete protection. Their antivirus often receives top scores during independent testing and their malware scanner will block the majority of threats out there while constantly updating your system with data on new threats.
Additional PC Protection
Panda doesn’t offer a ton of extra features, but the ones they have are pretty awesome.
Wi-Fi Protection helps to protect your computer or device when you hook up to wireless networks. It will warn you if you try to connect to a Wi-Fi network that has security issues. It also blocks outside users from connecting to your computer by notifying you and allowing you to choose to let them connect or block them.
The virtual keyboard offered in this program is a great feature that you can use to enter sensitive information with your mouse. This is great if you suspect there’s a keylogger on the Wi-Fi network or on your computer.
Application Control allows you to monitors programs and deny access to programs you don’t recognize. This is great to block malicious programs that sometimes get started on your computer without your knowledge.
The good news is that Panda does include firewall protection. The bad news is that it sucks. No, we’re not going to sugar coat it. The firewall for Panda doesn’t control outbound traffic at all, expose registry deficiencies or even put all ports in stealth mode.
In short, many of the things that a firewall should do, Panda’s fails to do. Good thing that Windows has a built-in firewall. If you have your own firewall, continue using it and don’t worry about this added feature.
Panda has one of the most unique interfaces of any antivirus program. If you do not like how it is configured, you can rearrange it to best suit your needs.
The main screen defaults to a green compass that will tell you whether you’re protected or if your computer is at risk. To the left you have an option to Scan Your PC, Other Devices, My Products or Wi-Fi Protection.
If you want to rearrange or replace the items on your screen, it is just a matter of dragging a dropping to where you want in the interface. You can customize it however you desire and as many times as needed.
Should this prove a bit confusing, check out the help files or contact support.
Panda offers protection for 1, 3, 5 or 10 devices for terms of one, two or three years. A license for a single machine is $27.00 for a year. If you want to protect three machines, you will pay $41.99.
Those wanting protection for 5 machines will pay $55.99 annually while a license for 10 devices is $73.49. Discounts are also available for two and three-year terms. Check out their website for more information.
Panda does offer a free trial, but it’s shorter than others are. Their trial only lasts 20 days.
Like many other companies, Panda offers a 30-day money back guarantee on their products.
We have mixed feelings about the support from Panda products. Their online support is somewhat lacking but their other options are fantastic. Also, they have one of the most inexpensive premium support options in the industry.
As we alluded to, their online help files are somewhat lacking. You can search for basic answers but their knowledge base is inferior compared to other products. In addition, chat support is not offered as part of their standard support package. It is available for Premium Support clients only.
Telephone support is available, but only during weekdays for standard users, You can email support personnel.
Premium support is available with three levels depending on the support you need. For $9.99 a month, you get support for one device with one ticket per month permitted. Their Digital Home Plan is $14.99 a month and covers 5 devices with a max of five tickets allowed each month.
Finally, their Complete Plan is just $12.99 a month and you get support for unlimited devices with unlimited tickets each month. You read that right; it is $2 a month cheaper than the DHP plan.
There is an initial setup fee of $34.99 for the DHP and Complete Plan. Go to their website to check out the details of each plan.
Panda has priced their premium support so cheaply that it would be almost comical not to take advantage of it.
Sure, there are programs with more features than Panda Antivirus Pro, but some don’t offer the same level of protection from online threats. Couple that with some of the best premium support and you have an antivirus program worth considering.