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Panda Review

article by Maria Perinic author July 21, 2019
our score
Panda Security has been in business since 1990 and has been one of the industry leaders in antivirus software. Users looking for a solid antivirus without a ton of frills should look no further.
pros
  • Reasonably Priced Premium Tech Support
  • Application Control Helps Protect Older Computers
  • Added Features Include Wi-Fi Protection and Application Control
  • Customizable User Interface
  • 30-Day Money Back Guarantee
cons
  • Cannot Opt-Out of Data Sharing
  • Firewall Sucks
  • Regular Tech Support Lacking
A solid antivirus program with features you don't see in other programs. If you aren't worried about firewall protection or a ton of extra features, this is worth using.
Maria Perinic, author
WiFi Privacy Wi-Fi protection
Parental Control Parental controls
Free Storage Limit Data protection and backups
speed Device tune-up
Password manager Password manager
BASIC Try Now >>
$ 19.99 /yr
  • Free Trial
  • Antivirus for windows
  • Wi-Fi protection
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MOST POPULAR
ADVANCED Try Now >>
$ 37.49 /yr
  • Free Trial
  • All Pro features
  • Parental controls
  • Data protection and backups
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COMPLETE Try Now >>
$ 59.49 /yr
  • Free Trial
  • All ADVANCED features
  • Password manager
  • Device tune-up
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Setup Setup

Panda Antivirus is a lightweight program which contains only a 2MB installer. This means it won’t slow or weigh down your system. Installing the software will take just under a minute. Before installing make sure to carefully read and uncheck the boxes which will alter your default search provider as well as your default home page.

As soon as the installation is complete, Panda will start running a full scan so that it sets a baseline for your system. It will take longer than what a normal scan would, but it does works in the background so you can still use your computer at the same time. You also have the option of doing additional scans just by checking out the magnifying glass found at the bottom of the interface.

You have the option of running a custom, full scan and critical areas scan, which is pretty much like a quick scan, but looks at sections of your PC like memory, cookies and running processes.

The main screen will show you how many files have been scanned as well as your status and a news bar down the bottom of the interface which you can always turn off in the settings section.

Various icons represent different components of this antivirus software and include things like:

  • Scan
  • Antivirus
  • PC Cleanup
  • VPN
  • Premium Services
  • My devices
  • Data Shield
  • Wifi Protection
  • Support
  • Personal Firewall
  • Application Control
  • Parental Control
  • Safe Browsing
  • USB Protection
  • Process Monitor
  • Anti-Theft
  • Rescue Kit
  • Online Backup
  • Virtual Keyboard
  • File Shredder
  • File Encryptor
  • Password Manager

As you can see there are many options to look into for every type of user, but the best part is that you do not have to touch any of the options for Panda to work at an optimal rate.

Protection

In April 2019 Panda took 9th place from the 12 antiviruses that had either little or no impact on the system at the AV-Comparatives test to winning the Advanced+ award for its performance. In December of last year, Panda received pretty good test results at the AV-Test, detecting 100% of malware. That being said, though, the malware in question had been around for a few days, so those results were expected.

Panda had a little more trouble with zero-day malware attacks, finding 99.6% of unknown threats. Whilst these results are not at all perfect, they are enough for customers to have trust with this antivirus service provider. All in all, during the AV-Test, Panda Antivirus received a score of 6 out of 6.

In the past few months, there have been reports that Panda Antivirus has had some false positives, which is somewhat annoying, but then again most of us would like to be more protected than less, and this isn’t a reason not to invest in this antivirus software.

Ease of Use Features

If this antivirus offers its users anything it’s a long list of features. There is a powerful personal firewall which will limit who and what can come through your computer when connected to the internet. The fantastic thing about this firewall is that you can completely customize it to your own needs, choosing exactly how much you allow to let in and how much to keep out.

The best thing is that the firewall is always working away in the background keeping you safe from hackers attempting to penetrate your system.

Recently, hackers have become smarter in the way they attack. Instead of targeting individuals, they can now attack a network of people, which can prove even more dangerous than a regular attack. With Panda’s Wi-Fi protection tool, your network will be on lockdown and you can monitor who is attempting to use your network, allowing them or blocking them with a simple click.

Keeping your children safe is one of the biggest concerns for families, with readily available adult content, violent content or platforms that can make them susceptible to be contacted by random individuals readily available to children. With Panda Antivirus you will be able to set which websites your children may and may not access with a whitelist feature as well as a search filter. Additionally, you can even monitor your children’s web activity from their own devices using the parental control screen.

Whilst AV software is great for keeping your computer safe at all times, a VPN will take that extra step to keep your device secure when online. Panda Antivirus offers this service to their customers even within their free plan. Ransomware protection is not available in the free or cheapest plan, but in the more expensive subscriptions, you will have this option available to you.

Keylogging is where hackers monitor the key you press when entering a password and this is becoming one of the leading cyber-attacks, but Panda offers you a virtual keyboard to stop this from happening. There is also the Data Shield feature which will allow you to protect certain files and file extensions and set who can and cannot access them.

Smartphones have become much more than a way to communicate with others. They now hold more sensitive information than ever before and are often the target of thieves attempting to steal your information.

Panda Antivirus can track your devices in real-time as well as locking your phone and allowing you to remotely delete any information you like including messages, photos, and contacts. There is even anti-theft technology made available for Panda customers which will let you take a photo of the person who is attempting to unlock your device.

Personal Use Benefits Ease of Use

When it comes to ease of use, Panda Antivirus has done a great job with revamping the interface. It has a fantastic layout with all the most important features displayed on the main screen which means users will not have to go digging into various sections to find what it is they’re after.

The settings are found in a separate window with all the functions grouped into various categories making it easier for users to look through them. Sticking with the default configuration for those less tech-savvy is more than enough to keep your device running smoothly. On the other hand, advanced users will have the ability to change even the smallest of details, making it a perfect solution for both worlds.

Personal firewalls can be tricky to configure, but Panda’s firewall will just ask you whether your WiFi network connection is Home, Work or Public for the tech novice, whilst advanced users will have around twenty various settings to tinker with.

One of the cool things about installing this antivirus is that the program will additionally install Panda Smart Shopping which makes your online purchasing experience much easier and safer, protecting you from fraud and finding the best prices online.

As we mentioned earlier though, you should pay attention when installing so that your search provider, as well as your default home page, don’t get changed to Panda Safe Web. That is an outdated feature that will probably get on many people’s nerves. However, if you’re keen on keeping your device as safe as possible it might be something to consider.

Pricing Pricing

There are a number of options when it comes to choosing the right Panda package, and we love that there is a free option available which includes a VPN, antivirus protection as well as a firewall. Although this version is compatible with Windows, Mac, and Android, only Windows users will get real-time protection. Additionally, the VPN will only have 150MB of bandwidth available, but that is enough to get your essential online activities completed.

The Panda Dome Essential pack is priced at $4.99 per month with the first month free and offers an antivirus, personal firewall, wifi protection as well as secure online browsing and shopping and USB device protection.

The Panda Dome Advanced package will set you back $5.99 per month with all the options of Dome Essential as well as protection against ransomware, all types of viruses, parental controls, app lock as well as a call blocker.

The next option is Panda Dome Complete which is priced at $8.99 and has all the features found in the Dome Advanced subscription, but will also allow you data protection, password manager, device location, tune-up as well as remote control.

Panda Dome Premium is the best of the best that this antivirus service can give you. Basically, you have all the advantages of Dome Complete as well as 24-hour technical support as well as the premium VPN which doesn’t have bandwidth restrictions, along with 24-hour technical support as well as the possibility to use it with five devices simultaneously. This package comes in at $13.99 a month.

All of the packages come with an initial free month as well as a thirty-day money-back guarantee.

Support Support

Contact Panda’s support system if you need help by submitting a ticket on their website and you can expect to receive a response within 24 hours. This is one of the letdowns we had with Panda Antivirus as many of the best antivirus providers offer swift support, if not 24-hour customer assistance.

There are other ways to find solutions to your AV problems including the handy guides, general articles as well as tutorials found on the website. You can sign up to the Panda Forum and let moderators, as well as community members, help you out with the support team, who are highly qualified and will be able to answer any questions with ease.

There is also standard support for regular customers that is available from Monday through Friday from 9:00 am until 6:00 pm. The support area of the website also includes a large search bar which encourages users to ask questions. Panda support agents are also available on social media platforms like Facebook and Twitter.

Premium customers have 24/7 access to the support team via both phone and the online chat service. There is also the option of remote help which will ensure you get a tune-up, maintenance as well as virus removal. Whilst this is amazing support, it truly is a shame that it is only offered to the highest-paying customers.

Bottom Line

Although it is undeniable that Panda Antivirus is on the pricier end of the spectrum, there is no denying that this service will offer you more features and settings than you will know what to do with. There is malware detection, real-time protection, auto virus scanning, as well as a gamer mode and parental control just to name a couple.

The interface is incredibly simple to use with Panda finding a happy medium for both beginners and advanced users. Using this antivirus service will mean that your devices will be covered and protected, no matter which package you choose to go with.

In addition to this, it is fantastic that Panda Antivirus will not weigh down your operating system because the software is so lightweight.

The fact that there is a free version available with a firewall, antivirus protection, and limited VPN is another thing that has us on board with this antivirus service.

Although customer service has room for improvement, we cannot help but recommend this antivirus software. With the fact that you have a thirty-day money back guarantee and a free month included in every paid subscription, it would be a shame not to test it out.