The results they return are accurate and within a report that is easy to read and therefore digest. It is far and away one of the most trusted companies when it comes to finding the histories of a person with relation to their addresses, criminal records or any other secret that they may not have made publicly known.
BeenVerified is able to provide a product and service to customers all with varying needs. This is down to the wide range of reports and background searches it offers that are within the company’s capability. The result is that customers have their queries and questions regarding a person answered quickly and efficiently with no quibbles about the veracity of the information.
The reason being is that BeenVerified uses sources that are both online and offline to create a full and thorough picture of a person’s background. This means that the company is able to provide accurate data if a customer wants to run the following reports:
- A people search
- Reverse phone lookup
- Email Lookup
- Reverse address lookup
- Property owner search
- Public records search
- Criminal records search
- Arrest records search
- White pages lookup
Unique to the company is also the service they provide known as Know Thy Customer. This report provides BeenVerified users with information that can help them better their customer relations, if they are a company, or helpfully point out customers that are likely to commit fraud. By using Know Thy Customer from BeenVerified therefore vastly improves a company’s success rate by improving their dealings with customers or stopping them from being affected inadvertently by doing business with a customer up to illegal activity.
The product produced by Know Thy Customer is easy to use. The results generated can be searched, sorted and filtered to maximize their use. They can also be input to a company’s CRM system so the results have long-lasting impact.
In terms of the information needed by BeenVerified to generate one of its comprehensive reports, very little needs to be known by the customer regarding their background check subject. All that is really needed is a first name, last name, city, and state of the person. Customers only need to enter this data into BeenVerified’s online dashboard to start running a search with this data. If various people are returned within the initial results, BeenVerified offers a quick and easy to use the process on its online portal to then further streamline the results that were found.
Additionally, a criminal records search is comprehensive by the company as BeenVerified runs a search across all states and major cities. What is exemplary about the service that BeenVerified provides is that if needed, the results of a criminal records search can be verified by one of its court runners who ensure that the information found is correct by searching the physical records.
While BeenVerified certainly does not look in any unique places to help compile their reports, they still run in-depth searches across a wide range of data sources to help compile their comprehensive reports. This is comforting to any present or potential BeenVerified customer. For instance, it draws on public records such as court records, property deeds, and police files. It also looks into the online activities of its subjects so searches across several social networks, it investigates any blog posts created and even look at any comments made on websites.
Additionally, it also looks at sources that a mere civilian would never think to look into like cell phone rebate records, magazine subscription history or any past speeding tickets. In doing all this, BeenVerified enables itself to generate reports time and time again that are full of accurate information due to the amount of cross-referencing they are able to conduct by using a range of sources. Ultimately, this leads to accurate data being given to their customers.
Drawbacks and Limitations
Without a doubt, the main issue with BeenVerified is its pricing structures – or lack thereof. They simply do not offer enough subscription plans or varieties of pricing structures to suit everyone’s needs. While they are clear, they are basic and only offered by signing up to use the service for either a month or three month time periods. This may not be suitable for everyone as not everyone will need the level of thoroughness that the price for either of these subscription time periods reflects. There are some potential customers out there who will simply need a very basic report run to find a person in a state or city – they will not, for example, want that person’s criminal record or know about every parking ticket they have.
Breaking down subscriptions into smaller parts can be helpful to so many people who require a background check service, so it’s a great shame that BeenVerified does not provide this option.
Additionally, its customer support is a little lacking which we investigate at a later stage of this review.
Available Plans (including price)
As stated, BeenVerified only offers two types of subscription plans. They are on a one month and three-month basis. The prices are as follows:
1-Month Membership: $22.86/mo
3-Month Membership: $14.86/mo
This is certainly one of its limitations as a company, particularly if some entities would like to enter into a long term relationship with the company – perhaps with reference to running background checks within HR departments in mind. However, that being said, the following reports make either membership plan worthwhile as these all come as standard with both packages:
Unlimited Background Reports
Unlimited Email Lookups
Unlimited Address Lookups
Unlimited Criminal Record Lookups
Unlimited Contact Information
What is great about this slightly limited pricing plan offering is that it is, at least, clear. Users know what they are getting when they sign up from the start which cannot be said of all of BeenVerified’s competitors.
Like its competitors, BeenVerified has a comprehensive FAQ section that will have an answer to most queries that customers have regarding the service provided. However, it’s pretty extensive so it can actually be pretty difficult to find an answer in the first place. In those instances, it is possible to contact the company directly either by phone or via the website contact us page. There is also an email address for customers to use if they wish. Customers should have any queries answered within a day if they choose to go down the email route, but those that use the phone may have quicker results.
However, what is disappointing about the phone service is that it is not provided 24 hours a day, 7 days a week. This level of support – either by phone or by live chat feature – can really set a background check company apart from its competitors given how some customers will want and need answers to their queries at any time of day. In the case of background checks, a speed of results can often be critical to a customer so any issues need to be answered quickly.
With the limitations of its pricing structures and its lack of around the clock phone support to customers, BeenVerified is not without its drawbacks. However, they are few and far between especially if you consider what customers do actually get in return for their money when they sign up to either of subscription plans.
BeenVerified is perhaps one of the easiest background check services to use that is available. This is down to the time the company has spent ensuring that its website is straightforward and intuitive to use so that customers never have to feel like they are doing the wrong thing – which may result in generating inaccuracies in the company’s findings.
Plus the company generates those findings so quickly too. While they search a vast array of data sources for the most comprehensive picture of a subject possible, they return results in a timely manner. This means customers can start using the data found for their own purposes without having to wait too long to find out information that could help them there and then.
We also like how the company provides the data they find. Their reports are easy to analyze and digest so customers can spend time making informed decisions from that data, as opposed to simply trying to understand it in the first place.