Who Is It For?
Finding someone with US Search is an easy task, requiring that the customer navigate to the area of the website that corresponds to the information they have at hand. This could be a name, email address, phone number, physical address or another of the many accepted qualifiers.
US Search helpfully outlines the potential uses of each of their tools. For instance, the reverse phone number lookup could be ideal for those who are receiving unwarranted calls from a stranger, and searching by email address is useful for getting a thorough report on potential business associates who have thus far only been in touch digitally.
The US Search engine reveals some basic details about the target, and clearly outlines what other information was found. These extra details are made accessible by purchasing one of the three packages US Search offers. The depth of the information provided expands based on the package tier selected. It was nice to see that if no extra information is found, US Search indicates this result immediately.
Ease of Use
Customers can conduct a people search with many different input methods, including all the standard personal demographic descriptors like name and address. The ability to search by email address is an added bonus, though in practice, the results garnered by searches of this nature are limited.
The comprehensive background check feature serves up a plethora of information on the investigation’s subject, including an entire address history, relatives, and even where an individual studied and was employed. To get the full array of data, which might include details such as known aliases, criminal charges, marriages and divorces, civil judgements and other historical financial events, customers must sign up for the advanced background check offered by US Search.
In an age where communication is dominated by social networks, the ability to search by profile name could come in handy, but unfortunately it is only available in the most expensive subscription tier.
US Search takes advantage of an impressive number of data sources in its efforts to locate and identify individuals based on the search terms. Public records on criminal charges, court proceedings, property ownership, marriages and divorces, civil judgements and bankruptcies are easily found for those searchers who need access to even the smallest details.
For customers who are not subscribed to one of the three plans offered by US Search, only a few wells of data are crawled. One of the drawbacks of this search type is that the sources of these basic background details are not disclosed.
A valuable feature provided by US Search is the ability to receive year-long access to background searches, without limits. This feature is even available to customers who did a single search and never returned.
Additionally, the OmniSearch tool is for customers who want to have access to unlimited people and phone searches year-round. Whereas the standard packages provide a single thorough search on one individual, OmniSearch grants more permanent access to those who need it.
The three-tiered pricing model offers a single search on anyone, with varying levels of depth. The People Search package offers 2 basic searches for $1.45 and access to the OmniSearch tool. This is suitable for those who just need to know the age, address history, phone numbers and relatives of the person they are seeking.
The 1-State Criminal Check is more thorough, offering criminal charge and court records for 2 individuals for a one-time price of $9.85. The most comprehensive package is the official Background Report, which adds neighbor information, social media searches, property ownership data, marriage and divorce records, civil judgements and financial information for $29.95. It should be noted that this is only a single search, not two. For all packages, search results are available for an entire year.
US Search has a phone line open from 6:00am to 6:00pm on Monday to Friday Pacific Time (PT) for customers with comments or questions. We would have liked to have seen the option to contact support via email or chat, but the telephone service we encountered was helpful and fast enough not to notice that email is missing. Representatives answered quickly and were very helpful, responding to any query we put forth without any trouble.
There is also an FAQ section on the website that covers much of the common questions that customers may have, which could be helpful to browse before calling in with an inquiry or concern.
US Search grants its customers exhaustive results on the target of their background checks, especially for criminal histories, and at a very reasonable price. The ability to preview results and the willingness of US Search to admit when it has found nothing is an honest and transparent approach. Access to the results of a purchased report are also available for a full year, providing the icing on the cake for a powerful and reliable background check service.