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JustCloud Review

article by Rebecca Lori author September 04, 2019
our score
JustCloud’s simple design makes it easy for you to be in control of your online storage and can tailor it specifically to your data needs. Its impressive paid plans are affordable and give you a great selection of options depending on your cloud storage needs.
pros
  • Incredibly easy to back up files and folders directly from your computer
  • Excellent pricing is great for keeping your budget balanced
  • Automatic backups ensure that any changes you make are instantly saved to your cloud backup
  • Strong security keeps your files protected
  • Great tiers of services fit a wide range of needs
cons
  • Better suited for people with smaller files to save
  • More useful for small businesses than enterprise level companies
  • Limited free account
JustCloud is a fantastic option if you are looking for a reliable cloud backup solution that will not break the bank.
Rebecca Lori, author
Additional PC Protection Secure Cloud Storage
Globe Access Files Anywhere
Server Locations Automatic Backups
Multiple Devices Sync Multiple Devices
Mobile Access Mobile Access
Home Try Now >>
$10.69 /mo
  • 75GB Storage
  • $9.44 a month (billed $56.64 for 6 months)
  • $8.19 a month (billed $98.28 for 12 months)
  • $7.61 a month (billed $182.64 for 2 years)
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Most Popular
Premium Try Now >>
$11.94 /mo
  • 250GB Storage
  • $10.69 a month (billed $64.14 for 6 months)
  • $9.44 a month (billed $113.28 for 12 months)
  • $8.19 a month (billed $196.56 for 2 years)
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Ultimate Try Now >>
$14.44 /mo
  • 1TB Storage
  • $13.19 a month (billed $79.16 for 6 months)
  • $11.94 a month (billed $143.28 for 12 months)
  • $10.69 a month (billed $256.56 for 2 years)
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Personal Use Benefits Usability

We could recommend JustCloud on its usability alone as the company offers a fantastic, intuitive service that supports you each step of the way. The desktop application is fast to install and setting up your backup schedule and highlighting the folders that need to be synchronized is very simple. Once these first steps have been put into place, JustCloud is a really useful tool to keep your files safe and secure.

The web and mobile services which are offered by JustCloud are equally as impressive. The design of the web dashboard boasts a nice user-friendly clean interface that clearly highlights your most important tools and allows you to view your update history and any changes that have been made. The mobile applications easily manage your uploads and downloads whilst automatically syncing the photos from your phone with your cloud storage.

In comparison to a few other cloud storage services in the industry, JustCloud may not offer the most comprehensive plan with regards to features, but what it does offer is a no-frills service with a clean interface that is simple to use.

Reliability Benefits

Personal 

There are a number of reasons why we feel that JustCloud is a great cloud backup solution for home use. The low monthly fees mean that it’s totally affordable for most home users and when you need a little extra storage you have the option to add more at an extra cost. Additionally, the JustCloud applications and web dashboard are simple to use and ensure that keeping your important files and documents organized is a simple and straightforward process.

Another great feature for home users is the dedicated sync folder of 1GB that can be increased in size to fit your needs, keeping your documents current no matter where or when you update them. JustCloud also keeps previous versions of files which makes it easy to find documents that you need to review.

Business

Signing up to a business service such as the JustCloud business plan enables your business to run more smoothly. There are two business plans available and both offer an impressive suite of features such as email and document backup, team collaboration and unlimited mobile device connections. This enables you and your team to take your business wherever in the world, always having access to your files and documents from any device.

Another great feature of the business plan is that it provides unlimited syncing and automatic backups, a crucial feature when new files are constantly being updated and created.

 

Privacy

JustCloud states their Privacy Policy clearly on their website so they’re pretty transparent about what information they store and how they use it. They collect the usual data from you when you register, including name and credit card details and they also store information on your usage and devices such as: IP address, browser type, and the pages you view.

The company also stores data from third-party social networking sites if you use them to log into your cloud storage. The information that they store is used so that they can provide the service you have requested, to offer and improve their services and more. With regards to data retention:

“We retain your personal information to provide services to you and as otherwise necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We will retain your personal information for no more than seven years following the later of (i) the date on which you terminate your use of the Services or (ii) May 25, 2018, unless we are otherwise required by law or regulation to retain your personal information for longer.”

Ease of Use Features

JustCloud has a number of solid features that combine to create a fantastic cloud storage service for home and business users.

Here are a few of the features included:

Multiple Device Sync

This gives you the ability to sync your files across computers. Just select the files and folders that you want to sync and where to sync them. The good thing about JustCloud is that it works in the background, so your data is always backed up and readily available.

Mobile Access

You can browse, back up and sync your documents from your mobile device. JustCloud’s online control panel allows you to access your backed up files from any device with an internet connection, completely eliminating any need for a flash drive or external storage device.

Share Files

You can share files and folders between friends and family just simply by inviting them by email, Facebook or Twitter or by sending them a special link. Collaboration is easy when you use this service.

File Protection

This company takes cybersecurity very seriously and your data is fully encrypted using a 256-bit SSL encryption. Data is stored on high-tech cloud data centers which are heavily monitored 24 hours a day.

Pricing Pricing

JustCloud provides three storage plans that vary in size and price. The Home/Pro Plan provides 75 GB of storage and is $15.39 p/mo for a monthly subscription. If you commit to 6 months then the price drops to $13.67 p/mo, a 12- month subscription is just $11.86 p/mo and a 24-month contract is billed at $11.02 p/mo. Additional storage is charged extra alongside a range of other features.

The Premium Plan comes with 250 GB storage and is priced at $17.30 p/mo for a monthly subscription. A 6-month subscription drops to $15.49 p/mo, the 12-month subscription is $13.67 p/mo and a 24-month subscription is just $11.86 p/mo.

The Ultimate Plan offers an impressive 1 TB of cloud storage and is priced at $20.92 for a monthly subscription. The 6-month plan is $19.11 p/mo, the 12-month plan is $17.30 and the 24-month plan is $15.49.

We found that all of these plans offered great value for money and provided what we believe to be an inexpensive solution for home and business users.

Support Support

If you have a query and would like to get in touch with the company you can either write to them via postal address or send an email. There are three separate email addresses for sales support, technical support, and billing support. The response rate is not the fastest with either of these methods so we were pleased to discover that they also offer an online chat facility so your queries can be answered more quickly. Strangely, this feature doesn’t pop up until you reach the Knowledge Base section of the website.

If your query is generic then you might be lucky enough to find the solution yourself in the Knowledge Base section which has an extensive selection of frequently asked questions and articles on many different subjects that span technical issues, billing queries, and general troubleshooting. We were very impressed with the sheer amount of information we found here.

Bottom Line

JustCloud provides a good, affordable service for home and business users with a wide range of needs. From installation to the running of the application, everything is simple and straightforward. The plans provide a range of tools that enable you to manage your online backups and keep your files and documents in order easily. There are no complicated apps to navigate, keeping your documents safe and secure has never been so easy.

We highly rate the security features that JustCloud offer and feel confident that your data is in safe hands. Not only is your data encrypted using the latest 256-bit SSL encryption. It is also physically stored in high tech cloud data centers which are heavily monitored 24 hours a day. The plans are relatively inexpensive in comparison to many other cloud storage solutions on the market. They’re more suited to clients who are looking to store relatively small files but if additional storage is needed then that can be added on at a later date.

The company actually provides an impressive array of bolt-on features, so you can tailor the service to your exact needs. Support from JustCloud is extensive with a large Knowledge Base on-hand for you to troubleshoot your queries/issues. If you can’t manage that then there are several modes of support left available so you can get the help you need.

In conclusion, we feel that the price, features, and support combine to make a good all-round service.