With an easy-to-use interface and a full-time group of customer service representatives, Snapfish remains the preferred site for users around the world.
Video tutorials offer a visual tool to help customers do everything from upload photos to create the product of their choosing. The blog also provides unique and creative ideas for ways to arrange personal photos to compiling them into gifts for friends and loved ones.
Customers who feel comfortable creating a photo book or other product from scratch with your own unique designs can use the tools available, and others have the option of using any of the hundreds of templates provided by Snapfish. There are even suggestions for photo layouts, backgrounds, textures, and patterns if ideas are needed.
Snapfish users are able to share photos by allowing others to use their account, and photos can be uploaded from mobile phones and most social media websites. In addition, the app for iOS and Android users makes uploading and ordering that much faster, easier, and more convenient for today’s busy customers.
Ease of Use
Customers of all levels of experience with photo printing services will find Snapfish easy to use. The site offers menus that make navigation simple and straightforward, with everything from prices to sizes at your fingertips. Professionals will find everything they need to create their products, and those without much experience can use the tutorial videos, extensive help section with frequently asked questions, and even customer service assistance to learn how to print photos. The site is very user-friendly.
Sizes and Styles of Products
There are many styles and sizes of photo printing available, starting at 4″ x 5.3″ and 4″ x 6″, square prints at 4″ x 4″ and 8″ x 8″, and large prints up to 20″ x 30″. Specialty prints include everything from collages to wallet photos, and framed to canvas prints. All are available in matte or glossy finishes. Photo books range from 5″ x 7″ to 11″ x 14″, with design templates for weddings, baby, travel, family, and everyday use. Hardcover books offer layflat, premium, linen, and leather options, with a softcover version also available. Cards and invitations, calendars, iPhone cases, coasters, magnets, jewelry, and all types of gift items are also in the online store.
Standard shipping within the United States by the Postal Service is 5 days. In addition to a standard processing time of 3 days, arrival time is typically within 8 days of an order placement. However, shipping time is not guaranteed and does take longer near major holidays. Two days can be saved by using UPS or FedEx, which also allows for special 2-day shipping or overnight service. Shipments to Canada usually take 8 to 16 business days, and services to other countries vary, but any international service is available.
When using Snapfish’s cheapest photo paper options, the quality does tend to suffer. However, by upgrading the paper, images will be clearer and sharper. All products are at least of a standard quality, and most customers are happy with their final products. Covers for photo books tend to be sturdy and well-made, and framed pieces are done well.
The number of sizes for photo printing, canvas prints, and photo books lacks in comparison to other sites, but Snapfish still has a reasonable variety from which to choose. A professional studio is likely to have more size and paper options, but most users are comfortable with the choices offered on Snapfish.
The base price for photo prints at the 4″ x 5.3″ and 4″ x 6″ sizes is $0.09 each. Square 4″ x 4″ photos start at $0.20 each, with 11″ x 17″ prints beginning at $7.99 and specialty prints as low as $0.29. Specials offer sets of photos, such as four wallet-sized photos for $0.99. An 8″ x 11″ hardcover photo book can be made for as little as $9.99 on sale, with a typical landscape 5″ x 7″ book costing $12.99 and an 8″ x 8″ square book from $19.99. Magnets start at $5.49, phone cases at $39.99, and desk calendars starting at $9.99.
The Snapfish customer service page offers an email and telephone option, but the live chat is the best way to get an immediate answer to a question or concern, as it is available 24 hours a day, seven days a week. Representatives are quick to help and help with anything from pricing to design assistance, based on a customer’s needs.
Snapfish lives up to its reputation for offering a plethora of photo printing service options at the lowest costs in the industry. While the quality of the prints may not be at the highest level when choosing the cheapest options, customers are generally happy with the finished products. That is why Snapfish continues to dominate the photo printing industry.