Ambur Review

article by Kerri L. author April 05, 2017
our score
When considering the best point of sale system for your restaurant, Ambur offers an alternative solution that incorporates both the front-of-house management and the back-end of your small business seamlessly.
pros
  • Easily handle bill splitting and different payment options
  • Store regular orders and preferences for repeat customers
  • Quickly fix and replace errors
  • Visualize real-time reports on several aspects of your business
  • Keep your sensitive data secure on cloud-servers
cons
  • Table-mapping functionality is limited
  • Menu layout can be slightly confusing
  • No inventory alerts
Ambur is a great and easy way to get our restaurant management under control! It was a breeze to learn and was exactly what we needed. Definitely a great recommendation!
Kerri L., author
speed Back Office Allows You to See All Sales in Real Time
Free Storage Limit Track Sales History to Stay on Top of Trends
Features and Specifications Does Payroll Calculations & Detailed Reports
Setup and Interface Add, Edit or 86 Menu Items in One Quick Click
Reliability 100% PCI Compliant

The POS system offers a wide variety of tools aimed at centralizing your restaurant’s operation into a single, easy-to-use interface. With compatibility for all iOS devices and no need for a fixed terminal, Ambur can change the way your restaurant interacts with customers.

features Features

We were very pleased with Ambur’s diverse set of features. The company provides a great variety of tools that can help you run your business more efficiently. Ambur was designed with restaurants in mind, and as such, its front-of-house tools really stand out. One of the things we liked most is the POS system’s table mapping feature, which, though it has room for improvement, is easy to use and allows you to simply drag and drop tables to map your restaurant.

Additionally, you can designate numbers of guests at each table and easily view running tabs and split checks. Because the system is installed on iPads, Ambur also allows for tableside payments. The system can easily be integrated with many of the leading credit card reader services for quick payment solutions. Ambur also offers a reservation log, as well as customer records, which allow you to store customers’ preferences for repeat visits.

When it comes to back-end tools, Ambur does not let up. The company offers you a full analytics suite that can help your small business run more cost effectively by including real-time sales and work-force reports, as well as inventory tracking. For staff management, you can also set permissions and plan your team’s shifts, as well as calculate monthly salaries and see individual sales numbers for your whole team. We were also pleased to see that Ambur works both online and offline, meaning that if your internet service cuts out, you can continue working and your data will be synchronized later. Even better, all of your data is automatically backed up to a secured server for safe keeping.

Ease of Use Ease of Use

Ambur works on iOS devices such as iPhones, iPads, and even an iPod Touch, so creating your POS terminal is as easy as downloading an application. Once you have installed the service, you can quickly create your menu and drag and drop tables to draw your restaurant map. Ambur also integrates seamlessly with cash drawers and wireless printers, allowing you to create a cash register without expensive hardware. You can easily keep up with your restaurant’s business with reports that are intuitive and easy to understand. The interface is very straightforward, and even though it looks plain, it is smartly designed to shorten the learning curve, and requires very little knowledge of computers. Overall, it is clear that Ambur was created with simplifying restaurant operations in mind.

Hardware Requirements

If you are looking for a low-cost alternative to creating a POS system in your restaurant, Ambur is ideal. The company’s application only requires an iOS device to function, meaning you just have to download an application to get started. If your restaurant requires more than one terminal, you will need to have one device as a central hub, while others can connect to it directly on your wireless network. Additionally, Ambur can connect to a variety of different tools including cash drawers, credit card readers, and printers.

Limitations

If you do not own iOS devices or prefer Android or Windows, Ambur might not be the best alternative for you. Moreover, the table-mapping utility, while easy-to-use, does not allow you to create scale layouts, making it slightly confusing at times when mapping your restaurant. Some of the POS terminal application’s menus are also somewhat confusing to navigate at first, thought they are easy to learn after some practice.

Pricing Pricing

You can choose one of three plans when you sign up with Ambur: A Single Device, Multi Device, or Unlimited Plan:

  1. The Single Plan gives you a license for 1 device and costs $59.00 a month
  2. The Multi Plan gives you licenses for 2 to 3 devices and costs $99.00 a month
  3. The Unlimited Plan gives you 4 or more devices, and costs $149.00 a month

Support

We found Ambur’s customer support to be very good overall. You can reach the company by phone or email, and they are available around the clock. In our experience, representatives were knowledgeable and able to quickly answer any issues we had. Additionally, they offer an extensive knowledge base that includes excellent video guides, insightful articles, and even a glossary of common terms, as well as a comprehensive FAQ section.

Bottom Line Bottom Line

With a comprehensive tool kit for your restaurant or café, Ambur is an ideal solution if you are looking for a low-maintenance, powerful point-of-sale system that can handle more than simple payment processing. The company’s applications and easy installation make it ideal for a small business while its excellent analytics can help you unleash your restaurant’s real potential.