The Pros and Cons of Going with a Cloud-Based POS System

article by Arya A. author
In this era of cloud technology, it’d be a boon if small business owners had a point of sales service they could access directly via the web. Companies today need to keep data secure while still providing 24/7 access. This is where platform-independent internet-based POS systems can be of help.

Moving your POS system online can deliver you a broad range of benefits. You can manage your business on the go, monitoring everything from sales to payments to inventory, and even generate specific performance reports. You can significantly cut costs thanks to the removal of hardware and installation requirements. You can easily scale to fit your needs. You can even protect your business better, as your data will be stored off-site on servers that are secured with robust protection. However, before you start working with an online POS system, you should always consider the positive and negative aspects.

Pros

  • Be Hardware-Independent: Online POS software such as Revel runs through a web browser, meaning that your small business can avoid investing in hardware systems. You also have the freedom to run the POS system on any device – PC, tablet or phone. All you need to get started is a browser and a stable internet connection.
  • Optimization for Mobile Use: Eliminate the need for clunky hardware by using your tablet, laptop, or even your smartphone as a POS. These mobile-friendly services, like ShopKeep, are cheap and can help your small business engage directly with customers. It also allows lets you to access your vital data anywhere you can take your mobile devices.
  • Flexible Pricing: Pricing depends on the choices that you make – how many features, devices and how long the subscription should be. This fee is usually minimal and offers great value such as data backups and future upgrades.
  • No Technical Expertise Required: You can skip the trouble of hiring an external consultant to help with your POS system issues. The provider is usually able to solve all issues related to the POS system promptly via included support services.

Cons

  • Connectivity: Online POS systems require a constant internet connection to access their services. It is preferable to have two network operators to ensure no sales are lost when a connection breaks down.
  • Customizations: Your small business usually has little or no control over customizations such as colors, look and feel to match your own branding in your POS software. This is not a deal-breaker for most, but is less flexible than some bespoke full-service systems.
  • Limited Support: While cloud POS systems are easy to install and use, they might not come with the dedicated support staff that some traditional POS systems include. Though it might not be a major issue thanks to great customer service, some companies prefer to have dedicated assistance available around the clock.

While there might be some features that do not meet every requirement for your small business needs, there are several major benefits to be had by making the switch to a cloud-based POS system. Examine your business needs and discover how a great cloud POS system can change your business and help you operate more smoothly.