CyberGhost Review

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article by Christian N author June 8, 2017
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CyberGhost currently boasts a community of over 10 million users – affectionately called ‘Ghosties’ – and positions itself as one of the most user-sensitive VPNs on the market. The VPN is designed for both tech-savvy, experienced netizens, as well as those who are new to online privacy concerns.
pros
  • Active customer community
  • Highly receptive to customer feedback
  • Bitcoin friendly
  • 30-day money back guarantee
  • Great speeds globally
cons
  • No free version available
  • No telephone support
  • Emphasis on providing international rather than American servers
CyberGhost Pro is great for those needing to bypass internet restrictions, stay anonymous across multiple devices, and do so at great speeds.
Christian N, author
Dedicated, Optimized Servers for Various Activities
Anti-Fingerprinting Technology
Multiple Devices Available for Windows, Mac, Android and iOS
Safe WiFi Project
CountriesAvailable Global Server Network
1 Month Get Now
$6.9 /mo
  • Billed Monthly With No Commitments
  • Billed $6.9 Every Month
  • 30-Day Money-Back Guarantee
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MOST POPULAR
24 Months Get Now
$2.9 /mo
  • 59% Savings
  • Billed $69.6 Every 24 Months
  • 30-Day Money-Back Guarantee
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6 Months Get Now
$5.9 /mo
  • 15% Savings
  • Billed $35.4 Every 6 Months
  • 30-Day Money-Back Guarantee
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Setup Setup

CyberGhost Pro offers an easy-to-install VPN for Windows, Mac and both iOS and Android devices. They also provide support for Linux and other operating systems through manual setup.

It generally takes less than 5 minutes to download, install and load the VPN. Once you have installed the software, the VPN will present you with options to connect. You can select Surf Anonymously, Unblock Streaming, Protect Network, Torrent Anonymously, Unblock Basic Websites or Choose My Server. Each is optimized for its specific purpose.

Features and Specifications Features and Specifications

Aside from its dedicated, optimized servers, CyberGhost also offers unlimited bandwidth and the ability to protect up to 5 devices at once.

CyberGhost is now expanding its feature set to cater to the hospitality industry. The Safe WiFi Project partners with businesses that offer free WiFi, like hotels and restaurants, and allows them to offer their clients the CyberGhost VPN as soon as they log into the free WiFi network’s homepage.

Reliability Reliability

CyberGhost has built its reputation on advocating for global digital freedom and privacy, and has come to the aid of digital voices during censorship crackdowns and net blackouts throughout the world. The VPN has cut through several high profile web censorship cases, allowing users to bypass social media blocks in countries like Turkey and Brazil.

speed Speed

CyberGhost Pro is a great option for those that are looking for high speeds from international servers. Dedicated servers are offered for speed-sensitive activities like streaming.

Non-American users experience very strong speeds, as CyberGhost is based in Europe and the majority of its servers are located outside of the United States. US speeds seem generally solid as well, as we were able to stream Netflix at 4K without issue.

Countries Available Countries Available

CyberGhost has over 800 servers available in 30 countries. Only 170 of those servers are located in the United States. Some of the countries covered include Australia, Belgium, Hong Kong, Israel, Japan, Singapore and Ukraine.

Privacy Privacy

Being based out of Romania, CyberGhost is not bound by data retention laws, and therefore offers a true zero logging policy. In addition, they have state-of-the-art AES 256-bit encryption.

CyberGhost Pro also offer some privacy features that set it apart from competitors, including anti-fingerprinting technology. This prevents websites from collecting data about a surfer’s browser setup, including language, time zone, add-on installations, etc.

Pricing Pricing

CyberGhost Pro offers users three payment structures: $6.90 per month with a month-to-month contract; $5.90 per month with a 6-month contract, and $2.90 per month with a 1-year contract. All three come with a 30-day money-back guarantee. Various payment methods are supported, including PayPal and Bitcoin.

CyberGhost no longer offers a free version of its VPN.

Support

CyberGhost customer support has improved dramatically over the last year or so. They’ve always had a great online help system, complete with a well-developed FAQ section and Guides database. The Guides can walk users through setting up and troubleshooting various VPN issues on all supported platforms.

One major area of improvement is direct help support. In the last year, they’ve added Live Chat support. Additionally, users can access an online ticketing system to resolve issues.

The only area of customer support where CyberGhost is currently lacking is telephone support, which is not presently offered.

Bottom Line Bottom Line

CyberGhost’s commitment to internet freedom and privacy is very evident, and its dedicated servers help tailor the VPN to users’ individual needs.