PureVPN supports Windows, Mac and most mobile devices. Simply download and install the VPN and you’re ready to connect.
Their VPN is intuitive but not as user friendly as other services. They lack a “Quick Start” option that most alternatives have. Upon launching the VPN, you’ll need to log in and select your connection options.
One thing we like is that they offer optimized connections. If you want to watch Hulu, just pick “I want to STREAM” and get started.
After picking your connection options, click to connect to the service. When you need to change servers, either search for a server or select a new optimized experience.
If you have issues using PureVPN, head to their website and check out their Support Center or you can chat with a support technician.
Features and Specifications
PureVPN offers all the great features you’d want from a VPN provider. They offer unlimited bandwidth and data, excellent encryption, WiFi firewall, mobile device support and the ability to connect up to 5 devices.
PureVPN offers a 99.99% uptime guarantee, meaning you’ll always be able to connect to their service. Their service is perfect for anyone looking to access georestricted content, stream video online or serve torrent files.
While PureVPN offers unlimited bandwidth and speeds, they don’t offer unlimited server switching. You’re limited to 200 sessions a day with their service. While it’s hard to imagine having 200 separate sessions in a day, it is a limitation you should be aware of.
PureVPN is one of the few services who live up to their speed claims. We tested their servers and they are among the quickest in the industry.
One issue we did run into was that some servers were unable to stream HD quality video. We experienced buffering at HD quality but lower quality streamed well. We recommend using their optimized streaming servers if you stream a lot of online media.
Overall, we thought their speeds were strong and you’ll be able to do most any activity desired. Again, if you run into problems, try their optimized servers.
PureVPN has a massive network of over 600 servers in 141 countries. One thing we liked was that they have more servers in Europe than in the United States – almost 100 more. They have a solid concentration of servers in Asia, Africa and Oceania as well.
This is important as it means you’ll enjoy consistent speeds from anywhere in the world and will have more options to get around georestricted content.
PureVPN has outstanding security. In addition to offering military grade encryption, they offer DDoS protection, which prevents hackers from remotely shutting down your internet connection.
Mobile users should try PureVPN as they offer WiFi security and a device firewall. Since most WiFi is unsecured, this is a necessary feature.
While PureVPN doesn’t track your browsing history, they do keep some logs. They track which VPN servers you access and the amount of bandwidth you use. While this isn’t a true “no logs” policy, it is remarkably less than what your ISP normally tracks.
PureVPN is a solid value with deep discounts for long-term subscriptions. Monthly service is just $9.99.
If you want to save some money, try one of their long-term subscriptions. Their six-month service is just $7.99 monthly, billed $47.94 upfront. You’ll save 50% with their annual service. Annual service is $4.99 monthly, billed at $59.88 upfront.
PureVPN has convenient payment options. In addition to standard options like credit cards and PayPal, they offer the option to pay with gift cards. Annual subscribers can use gift cards to pay for service. You can contact support for more details on the gift card program.
If you sign up for PureVPN, don’t delay in fully testing out their service as their Money Back Guarantee is only three days.
PureVPN offers great customer support for their product. On their website, you will find a robust Support Center with a searchable database that can answer many basic and some intermediate questions.
The Support Center also has a group of tutorials available that will walk you through setting up service on supported platforms.
For those needing further help, PureVPN has live chat support available 24/7. We contacted support and found them to be highly competent and knowledgeable of the service. Note that you may have to wait a couple of minutes to reach an agent.
If PureVPN offered live telephone support, their customer support experience would be perfect. Even without it, their support is among the best we’ve seen.
PureVPN is one of the few providers that lives up to their claims. They offer a robust network, excellent speeds and superior security. Along with excellent tech support and mobile security features, PureVPN is a fantastic choice for those looking to use the internet anonymously.